Sales Policy for OffrTopic

Effective Date: November 29, 2024

At OffrTopic, we aim to provide our customers with a seamless shopping experience, from browsing our selection of high-quality cameras to receiving your order promptly. Our Sales Policy is designed to ensure clarity, transparency, and a smooth transaction process for every customer.

1. Pricing and Payment

1.1 Pricing

All prices listed on our website are in USD and are subject to change without prior notice. Prices are clearly indicated on each product page, and we strive to provide the most competitive rates for our high-quality cameras, lenses, and accessories. Sales tax will be added to the final purchase price, as required by law, depending on your shipping address.

1.2 Payment Methods

We accept various payment methods to provide you with a convenient and secure shopping experience. Accepted payment methods include:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay
  • Google Pay

All transactions are processed securely using SSL encryption to ensure that your payment information is protected. By completing a purchase, you are agreeing to pay the amount listed on the website at the time of checkout, including applicable taxes and shipping fees.

2. Order Processing and Confirmation

2.1 Order Confirmation

Once you complete your order, you will receive an order confirmation email with your order details, including the item(s) purchased, pricing, and estimated delivery dates. This email serves as proof of your purchase and should be kept for your records.

2.2 Order Processing

We aim to process and ship all orders within 1-2 business days. However, during busy seasons or due to stock availability, processing may take slightly longer. Once your order is shipped, you will receive a tracking number to monitor the progress of your delivery.

Please note that orders placed after 5 PM EST or on weekends and holidays will be processed the following business day.

3. Shipping and Delivery

3.1 Shipping Methods

OffrTopic offers a range of shipping options to cater to your needs, including:

  • Standard Shipping (delivery within 5-7 business days)
  • Expedited Shipping (delivery within 2-3 business days)
  • Overnight Shipping (next-day delivery for urgent orders)

Shipping rates vary based on your location and the selected shipping method. You will be provided with the shipping costs during checkout before confirming your order.

3.2 International Shipping

We proudly offer international shipping to many countries. International shipping rates and delivery times will be calculated at checkout. Please note that you, the customer, are responsible for any customs duties, taxes, or other fees that may apply in your country.

3.3 Shipping Restrictions

We cannot ship to P.O. Boxes or military addresses (APO/FPO) at this time. Please ensure you provide a valid, physical address when completing your order.

4. Returns, Refunds, and Exchanges

4.1 Return Eligibility

We offer a 30-day return policy for eligible items. If you are not satisfied with your purchase, you can return it for a full refund or exchange, provided the product is unused and in its original packaging. For detailed information on how to return an item, please refer to our Refund and Return Policy.

4.2 Refunds

Refunds are issued once we receive and process your returned item. Refunds will be applied to the original payment method used at checkout. Please allow up to 5-7 business days for the refund to appear in your account.

4.3 Exchanges

If you prefer to exchange your product for a different item, we will facilitate that as long as the returned product meets the return eligibility conditions. The price difference, if any, will be charged or credited to you accordingly.

5. Order Cancellations

5.1 Cancellations Before Shipping

If you wish to cancel your order, please contact us immediately via email at info@offrtopic.click or call (567) 212-1011. If your order has not yet shipped, we will process the cancellation and issue a full refund.

5.2 Cancellations After Shipping

If your order has already been shipped, you will need to follow the Return Policy to return the item for a refund. Shipping charges are non-refundable.

6. Customer Account and Security

6.1 Creating an Account

While it is not required to create an account to make a purchase, doing so will allow you to track your orders, save billing and shipping details, and receive promotional offers. If you choose to create an account, you are responsible for maintaining the confidentiality of your login details and account information.

6.2 Security Measures

We prioritize your privacy and security. All sensitive data, including payment information, is processed through SSL encryption, ensuring that your transactions are secure and confidential. For more details on how we protect your data, please refer to our Privacy Policy.

7. Promotions and Discounts

7.1 Promotional Offers

From time to time, OffrTopic offers promotions, discounts, and special sales events. These offers may include free shipping, percentage-off discounts, or bundled deals. Promotions are subject to availability and may be limited to certain products, regions, or timeframes.

7.2 Discount Codes

Discount codes and coupons must be applied at checkout to receive the advertised discount. They cannot be combined with other offers unless explicitly stated. Expired or invalid codes will not be accepted, and the discount will not be applied.

8. Liability and Limitation

8.1 Limitation of Liability

OffrTopic is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the products purchased on our website. We make every effort to provide accurate product information, but we do not guarantee that the products are free from errors or defects.

8.2 Product Availability

All products on our website are subject to availability. In the rare event that an item becomes unavailable after you have placed an order, we will notify you immediately and offer a full refund or alternative product options.

9. Changes to the Sales Policy

OffrTopic reserves the right to modify or update this Sales Policy at any time without prior notice. Changes will be reflected on this page, and the effective date will be updated accordingly. We encourage you to review this page periodically to stay informed of any updates.

10. Contact Us

If you have any questions regarding our Sales Policy, need assistance with an order, or would like to inquire about a return or exchange, please contact our customer support team:

  • Email: info@offrtopic.click
  • Phone: (567) 212-1011
  • Address: 201 E Buckeye St, West Salem, Ohio (OH), 44287